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AI platform for municipalities

EU hosting
Out-of-the-box assistants and templates for municipal workflows
ISO/IEC 27001
Roles & Rights
Source-based answers

Reduced writing and searching effort. Consistent communication with citizens. Retain knowledge without embarking on a major IT project.

506.ai is an AI platform designed for everyday community life. Preconfigured assistants are already available at launch. Employees can easily create and customize additional assistants themselves, which are controlled via roles, sources, and approvals. You can receive technology, implementation, and ongoing operation from a single source upon request, including setup, governance, training, and support. The ISO/IEC 27001-certified platform is operated exclusively in an encrypted European cloud.

In use in municipalities

506.ai has been used in municipalities and cities for years – with proven templates, role models, and starter assistants for typical administrative processes.

Where municipalities need relief today

Municipalities are achieving more with fewer resources. At the same time, the volume of information and communication is increasing. This is where 506.ai comes in:

  • reduces routine work
  • standardizes responses
  • makes knowledge available in seconds

Typical areas of application
– where municipalities can save time immediately

Citizen services & inquiries

✔️ Quick responses to all inquiries
✔️ Summaries of citizen inquiries
✔️ FAQ and website texts (citizen-friendly, consistent)
✔️ Source-based, with optional approval

Meetings & protocols

✔️ Standard templates for meeting protocols, audio recordings, and notes
✔️ Resolutions, task lists, and follow-ups
✔️ Preparation and follow-up of topics
✔️ Clear responsibilities, neat documentation

Internal knowledge & onboarding

✔️ Accessible processes, responsibilities, and regulations
✔️ Guidelines and checklists as assistance
✔️ Quick onboarding for new employees
✔️ Centralized, verified knowledge base

Typical starter assistants for getting started

To get you started, you’ll receive preconfigured assistants tailored to your municipality. This helps you see results quickly and then you can expand step by step.

Willi –
Knowledge retention
Vera –
Public Procurement & Official Reports
Funda –
Lost Property Assistan
Sevi –
Citizen Service Assistant
Klara –
Barrier-Free Texts

 

 

Willi permanently and transparently preserves critical knowledge within your organization. He structures documents, emails, minutes, audio, and text content, makes them searchable, and presents information in a clear, well-organized way. This ensures that experiential, process, and decision-making knowledge is retained – independent of individual people. Willi is particularly well suited for handovers during parental leave or retirement, as well as for targeted querying of meeting and project documentation.

 

Functions: Knowledge structuring, searchability, preparation and organization of documents and content

Benefits: No loss of knowledge, smooth handovers, and long-term preservation of institutional knowledge

 

 

Vera supports the creation of audit-ready official reports in public procurement. She systematically transforms tender and award documents into clear, formal administrative language and presents procurement decisions in a transparent and traceable manner. In doing so, she helps ensure that formal requirements are met and that content is prepared in a clear and comprehensible way.

 

Functions: Structuring procurement documents, drafting official reports, transparent presentation of decisions

Benefits: Clear documentation, improved traceability, reduced manual effort

 

 

Funda supports staff in lost and found offices with managing and retrieving lost property. She processes images and metadata such as reference numbers, location, and time of discovery, and enables targeted searches based on descriptions provided by citizens. This allows lost items to be matched more quickly and inquiries to be handled more efficiently.

 

Functions: Management of lost property data, image and metadata search

Benefits: Faster matching of items, reduced search effort, more efficient workflows

 

 

Sevi answers citizen and administrative inquiries quickly and accurately. Questions can be entered easily, and responses are delivered in the desired format—such as concise information, a ready-to-send email for citizens, or content for internal use. Sevi can be used internally by staff or deployed as a chatbot on the website.

 

Functions: Responding to inquiries, text output in multiple formats

Benefits: Faster responses, reduced workload for citizen services, consistent answers

 

 

Klara helps staff make texts clearer and more accessible. She transforms website content and documents into clearly structured, easy-to-read versions and provides guidance on readability and accessibility. Optionally, Klara also creates versions in Easy Language for particularly important content.

 

Functions: Text simplification, structuring, accessibility checks

Benefits: Improved clarity, accessible communication, greater inclusivity

Create your own assistants – without an IT project

Employees can set up assistants for specific tasks, such as texts, processes, responsibilities, or internal knowledge areas, themselves.
The creation process is simple, controlled, and traceable, with clear sources, role rights, and optional approvals.

Safe use in everyday life

AI rarely fails due to technological issues, but rather due to implementation and standards. That’s why we support municipalities with:
✔️ Training on prompting, quality, and sources
✔️ AI literacy training in accordance with EU AI Act Art. 4
✔️ Ongoing webinars with specific municipal use cases

This ensures that AI remains a reliable working tool – not an experiment.

Technology, implementation, and operation from a single source

506.ai offers a secure platform, as well as consulting, implementation, and ongoing support services. We assist with everything from pilot launch and governance to training and stable everyday operation.

✔️ Structured pilot launch
✔️ Role, source, and approval concepts
✔️ Ongoing support & webinars

Functions (excerpt)

✔️ Draft texts & summaries
✔️ Document comparison & translation
✔️ Internal Q&A with sources
✔️ SharePoint integration & API connection

Why 506.ai is made for municipalities

✔️ EU-only & encrypted
✔️ ISO/IEC 27001 certified
✔️ Municipal practice & templates
✔️ Ready to go
✔️ Governance instead of experimentation
✔️ No major IT project
✔️ AI Act-ready

A clear start plan in 30 minutes

During the use case check, we will analyze one or two specific processes in your municipality.
You will see how 506.ai can quickly be put to productive use, including assistants, roles, sources, and training setup.
Result: a clear start – realistic, secure, without a major IT project.

Getting started & prices

There are several ways to get started. You can begin with a use case check, run a two-month demo, or start right away with a user-based starter offer. The enterprise setup offers high customizability and efficient operation for larger municipalities.

FAQ for municipalities

Where is the platform operated?

506.ai is operated exclusively in an encrypted European cloud. All data is processed and stored within the EU.

What does ISO/IEC 27001 certification mean at 506.ai?

506.ai is ISO/IEC 27001 certified. This certification confirms that we have an audited information security management system. We will gladly provide certificate details upon request.

Which assistants are already included?

To help you get started, you will receive preconfigured starter assistants, including Mia (meeting assistant), Finn (funding assistant), Pia (PR assistant), and Sam (platform assistant). These assistants are tailored to your municipality and can be expanded later.

Can employees create their own assistants?

Yes. Employees can create and customize assistants for specific tasks. Use of these assistants is controlled via defined sources, role rights, and, if necessary, approval processes.

How can the safe use of AI be ensured in the municipality?

We achieve this through a combination of role- and rights-based concepts, source-based responses, optional approvals, clear guidelines, training courses, and ongoing webinars.

How can we ensure that no false information is provided?

Responses are based on approved sources. Role rights and approval processes can be activated for sensitive content In addition, training courses and guidelines support secure use in everyday life.

What is 506.ai particularly suitable for in municipalities?

For citizen services and communication, meetings, internal information, onboarding, and many other administrative processes – structured, traceable, and controlled.

Why does 506.ai offer training courses and ongoing webinars?

Successful AI use in municipalities depends on more than just technology. Training courses, guidelines, and webinars help establish clear standards and ensure the safe and productive long-term use of AI.

How does the launch work?

Getting started is simple by design. The price includes a personal product introduction. We will work together to define templates and starter assistants for your municipality. Once that is complete, you can start working productively right away. We provide comprehensive support for the introduction upon request, including use cases, governance, customization, and ongoing support. There is an AI help desk available for user questions.

What integrations are possible?

SharePoint is the standard integration. Numerous other integrations are also available via an extensive API library.

Can we test the platform?

Yes. We offer a two-month pilot program that includes an introduction, setup of the starter assistant, ongoing support, and a joint review to help you decide whether to implement the program.

How much does 506.ai cost?

There are three typical entry points: a use case check for orientation, a 2-month demo including introduction and support, or a user-based starter offer for ongoing operation. For larger rollouts, we offer customizable enterprise models that enable broad and cost-efficient use. Details and pricing logic: 506.ai/en/pricing