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In a groundbreaking collaboration, 506.ai, the University of Applied Sciences Upper Austria, and business partners RLB OÖ and Tiroler Tageszeitung have launched a research partnership that is redefining our understanding of digital marketing. The recently published study, “Are AI Agents Interacting with Online Ads?”, offers revolutionary insights into the future of advertising in the digital age – a future in which AI assistants will fundamentally change the customer journey.

The invisible revolution

The way purchasing decisions are made is undergoing a historic transformation. While we have previously focused on understanding human decision-making processes, autonomous AI agents are increasingly navigating the web, interpreting content, and making complex decisions. The central question of this research collaboration is therefore of enormous significance: How do the decision-making processes of AI agents differ from those of humans when interacting with online advertising?

Surprising findings

The results of the study reveal fundamental differences between human and machine perception. The four AI agents tested – OpenAI Operator, GPT-4o, Anthropic Claude, and Google Gemini – exhibited significantly different behaviors.

  • Text beats image: While visual elements often influence human users, AI agents require clear textual cues to perceive and consider advertising.
  • Decision-making ability varies greatly. OpenAI Operator and GPT-4o made booking decisions in 90-100% of cases, while Google Gemini lagged significantly behind at 43%.

The future of digital marketing

These findings usher in a new era of “dual-target marketing.” In the future, advertising will need to appeal to both humans and AI agents. For companies, this means:

  • Structured data will become indispensable. AI agents require machine-readable formats to effectively process advertising messages.
  • Keyword optimization will be reimagined. It will no longer be just for search engines, but also for autonomous decision-makers.
  • API-driven advertising: Directly integrating advertising offers into the workflows of AI agents will be a strategic imperative.

The paradigm shift

What we are witnessing is a fundamental change in digital marketing. The study conducted by the research collaboration between 506.ai, the University of Applied Sciences Upper Austria, RLB OÖ, and Tiroler Tageszeitung marks the beginning of an era in which advertisers will compete for more than just the attention of humans. But also for the “favor” of AI age.

This development offers enormous opportunities for marketing experts, entrepreneurs, and technology enthusiasts – provided they understand the new rules of the game and adapt their strategies accordingly.

The complete research paper is available here: arxiv.org/abs/2504.07112